Our Delivery Charges:
We believe that you should get the best value for money and that is why we do not charge per item, we charge you on an order value and therefore you can order upto a certain value safe in the knowledge that you are only charged one delivery charge.

Our charges for your order values are:
upto £10 - £2.95
upto £15 - £3.95
upto £25 - £4.95
upto £45 - £5.95
upto £75 - £7.95
upto £100 - £9.95

over £100 your order is delivered free of charge unless otherwise stated, for larger parcels there maybe a small charge.

Our Contract:
These Terms and Conditions govern the supply of goods sold by Jestique Ltd, 130 Stockport Road, Marple, Stockport. Cheshire. SK6 6DQ. to the customer named on the order form provided on the Jestique Ltd website. Together with the completed order form, these Terms and Conditions constitute the entire and only agreement between us in relation thereto. Our acceptance of your order by delivery of the goods constitutes a legally binding contract between us on these terms and conditions.

Delivery:
Delivery is charged on the value of the order, where it is not, for example due to a promotion, this will be clearly displayed. The charge depends on the size and weight. The rate is variable but will be clearly displayed prior to order completion. All items are despatched within 48 hours of receipt of order via Royal Mail 1st Class postage, or an equivalent service from another carrier. Please allow 3-5 working days for delivery from receipt of order.

We cannot guarantee to deliver abroad at this time. If you do wish to place an order from overseas, please email us first on info@jestique.co.uk and we will see if your order can be progressed.

All orders will be confirmed by email within 1 working day.

Return of Goods:
We hope that all our clients will be happy with the goods that they have purchased from Jestique Ltd. However, if you are not entirely satisfied with the items you have purchased from Jestique Ltd, our returns policy is, providing the items have not been used and they are returned to us within 14 days of purchase we will give a full refund. Please enclose a note telling us why you where not satisfied.

Items must be returned in the original packaging and in as new condition. Please remember that we retain the right at our sole discretion to decide whether to accept returned goods and make a refund. It will help us if you can enclose a note telling us why you are returning the item.
If you return an item that is not is stock condition we reserve the right to make a charge to compensate for this. This charge will be deducted from any refund made.
If a ‘like for like’ exchange is required for the item returned to us, please make this clear in a note to accompany the returned item. We will send out a replacement within 48 hours of receiving the returned item, providing we have the goods in stock.
Our returns address is shown below. Note returns are at your cost and we suggest you obtain proof of posting as we will not make any refund until the items have been received complete. Items remain the purchasers responsibility until received by us. The onus of proof of delivery is with the purchaser.

Returns address:
Jestique Ltd 
Returns Department
130 Stockport Road
Marple
Stockport
SK6 6DQ

Stock:
We update our site regularly through out the day and we try very hard to ensure availability of all items shown on our site, but sometimes things sell more quickly than we expect. We tell you immediately by email if we've sold out. If we're waiting for stock we'll tell you how long it will be before we can deliver to you.